Job Posting: Deputy Commissioner, Administration

Department of Business Oversight

Deputy Commissioner, Administration
C. E. A.

$7,190.00 - $10,334.00

Final Filing Date: 2/25/2019

Job Description and Duties

This CEA position will be filled in Sacramento, CA. 

Under the general direction of the Chief Deputy Commissioner of the Department of Business Oversight, the Deputy Commissioner of Administration (DC) has significant responsibility for policy formulation and line operations and serves as a consultant and advisor to the Chief Deputy Commissioner on implementation of Department of Business Oversight (DBO) policies, program requirements, activities and operations.  The DC is responsible for developing and implementing policies and procedures relating to DBO program activities for the Administrative Program and plans, organizes, coordinates; and establishes relative priorities for Program staff; guides decision-making of subordinates; evaluates performance and takes or recommends appropriate action; monitors important due dates; provides advice to the Chief Deputy Commissioner and other executive staff on sensitive personnel issues and other matters. 

The incumbent plans, organizes, directs, coordinates and monitors Program activities including accounting and fiscal services, personnel and employee transactions and benefits, budgeting, business services, contracts, employee discipline, employer/employee relations, testing and selection, training, management analysis efforts throughout the organization.

Formulates and oversees departmental policy in a variety of program areas and recommends goals, objectives and strategic planning.  The policies and decisions made impact all departmental programs.  Acts as a spokesperson for management and conducts negotiations with the Business, Consumer Services, and Housing Agency, Department of Finance, Legislative Analyst’s Office, State Controller’s Office, Auditor General’s Office, Department of Human Resources, State Personnel Board, the Department of General Services, and union representatives when issues cannot be resolved at a lower staff level.

Serves as a member of the Department’s Executive Committee; provides policy direction on administrative program matters and regulatory issues as required: offers alternatives, and makes decisions; represents the Department on the Business, Consumer Services, and Housing Agency Chief Administrative Officer Committee; represents the Commissioner at hearings, meetings, conferences, legislative functions, and interactions with statutory financial institution industry committees and representatives.  Testifies at Senate and Assembly committee hearings; serves on interdepartmental task forces and participates in special study groups.  Performs other related duties as required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

    Additional Documents

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Deputy Commissioner, Administration
    C. E. A.
    $7,190.00 - $10,334.00 A
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    The Department of Business Oversight (DBO) protects consumers and oversees financial service providers and products. The DBO supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DBO licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders.
    Department Website:

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 2/25/2019

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    Department of Business Oversight
    Attn: Janette Rivera, Examination Unit
    Human Resources Office
    1515 K Street, Suite 200
    Sacramento, CA 95814

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Department of Business Oversight
    Human Resources Office
    1515 K Street, Suite 200
    Sacramento, CA 95814
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications -

      A Statement of Qualifications (SOQ) is a narrative discussion of how the applicant's experience, education, training, knowledge, skills, and abilities qualify them for the position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. The SOQ must be typed with the font size no smaller than Arial 10 pitch and no longer than two (2) pages in length. Failure to follow these instructions will result in being eliminated from the examination.

    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    • Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
    • Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Desirable Qualifications

    In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
    1.     Awareness of the Department of Business Oversights’ organization, programs, and policies.

    2. Knowledge of and experience in Administrative Services which includes Budgets, Accounting, Human Resources, Facilities, Procurement, Contracts, and other Administrative functions.

    3. Demonstrated success in providing customer service in an Administrative Service type role.

    4. Strong management and leadership skills as well as the ability to plan, organize, and direct the work of multi-disciplinary professional and administrative staff.

    5.     Ability to build and maintain positive working relationships across State government using strong oral and written communication skills.

    6. Ability to think strategically and manage using performance measures to achieve operational and strategic goals.

    Examination Information

    The examination process will consist of an application, resume, and Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your education and experience as it relates to the "Desirable Qualifications" listed above, and may also serve as documentation of each candidate's ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Statement of Qualifications may be the only basis for your final score and rank on the eligible list.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website:
    Human Resources Contact:
    Janette Rivera
    (916) 327-0837

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Scott Wyckoff
    (916) 322-8885
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Filing Instructions

    Interested applicants must submit:
    • A completed Standard State Application (STD Form 678).
    • A "Statement of Qualifications". The Statement of Qualifications (SOQ) is a narrative discussion of how the applicant's experience, education, training, knowledge, skills, and abilities qualify them for the position. The SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing. The SOQ must be typed with the font size no smaller than Arial 10 pitch and no longer than two (2) pages in length. Failure to follow these instructions will result in being eliminated from the examination.
    • The statement should clearly indicate "Statement of Qualifications" at the top of the page.
    • Include in your Statement of Qualifications (SOQ) specific information and examples that demonstrate how your experience, education, knowledge, skills, and abilities meet the Desirable Qualifications. The examples you provide in the SOQ may be the only tool used for determining your final score and rank on the eligible list.
    • Resumes do not take the place of the Statement of Qualifications.
    • A resume must be attached to the application.
    Applicants who do not follow the filing instructions and/or do not submit the required items will be eliminated from the examination.

    Additional Information

    Faxed and/or e-mailed applications will not be accepted. Applications postmarked, personally delivered or received via interoffice mail after 5:00 p.m. on the Final Filing Date of February 25, 2019, will not be accepted for any reason. Applicants who do not follow the filing instructions and/or do not submit the required items will be eliminated from the examination.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail