Job Posting: Chief Information Officer

California Governor's Office of Emergency Services

Chief Information Officer
C. E. A.

$7,190.00 - $16,679.00 per Month

Final Filing Date: 10/15/2019

Job Description and Duties

Under the general direction of the Deputy Director of Cal OES, the Chief Information Officer (CIO) is responsible for overseeing the Information Technology Branch functions, which include client services, infrastructure services, and application development.  The CIO is responsible for leveraging and coordinating equipment, staffing, and technology to maximize the use of technology throughout the agency’s statewide operations.  In protecting Cal OES’s information assets, the CIO is responsible for developing and adhering to information security and risk management policies.  In addition, the CIO is responsible for coordinating with Cal OES components that rely heavily on information technology to accomplish their missions; these include the California Cybersecurity Integration Center and the Microwave Engineering Branch of Public Safety Communications.  Further, as leader of the central information technology support for all Cal OES users, the CIO is responsible for delivering excellent customer service and constant innovations across all Cal OES’ functions.


In carrying out these duties, the CIO must maintain a strong, collaborative relationship with the California Department of Technology and other information technology stakeholder across state government.

You will find additional information about the job in the Duty Statement.

Working Conditions

To obtain more information about this position please review the duty statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

    Position Details

    Job Code #:
    Position #(s):
    Working Title:
    Chief Information Officer
    C. E. A.
    $7,190.00 - $16,679.00
    # of Positions:
    Work Location:
    Sacramento County
    Job Type:
    Career Executive Assignment - Non Tenured, Full Time

    Department Information

    In the event of an emergency:

    Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees. As an employee, you may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

    Department Website:

    Application Instructions

    Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

    Final Filing Date: 10/15/2019

    Who May Apply

    Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

    Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

    How To Apply

    Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

    Address for Mailing Application Packages

    You may submit your application and any applicable or required documents to:

    California Governor's Office of Emergency Services
    Attn: Chhing Chau
    Human Resources Examinations
    3650 Schriever Avenue
    Mather, CA 95655

    Address for Drop-Off Application Packages

    You may drop off your application and any applicable or required documents at:

    Chhing Chau
    Human Resources Examinations
    3650 Schriever Avenue
    Mather, CA 95655
    08:00 AM - 05:00 PM

    Required Application Package Documents

    The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

    • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
    • Resume is required and must be included.
    • Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) and Evaluation Criteria section at the bottom of this bulletin for the filing instructions and the SOQ questions. Applications submitted without the SOQ will not be considered.
    Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

    Examination Qualification Requirements

    All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.

    Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

    Minimum Qualifications

    CEA examinations are open to all applicants who possess the knowledge and abilities, and any other requirements as descried in the examination bulletin. Eligibility to take a CEA examination does not require current permanent status in civil service.

    General Qualifications

    State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

    Knowledge and Abilities

    Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

    (1) Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity Program Objectives; and a manager's role in the Equal Employment Opportunity Program.

    (2) Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.

    These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

    CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

    CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

    CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

    Examination Information

    The examination process will consist of a Standard State Application (form STD 678), Resume, and Statement of Qualifications evaluation. The Statement of Qualifications will be used to evaluate your experience as it relates to the "Evaluation Criteria" and may also serve as documentation of each candidate's ability to present information clearly and concisely in writing since this is a critical factor to successful job performance. The Application, Resume, and Statement of Qualifications may be the only basis for your final score and rank on the eligible list. The most qualified candidates may be scheduled for an interview as part of the examination process, if it is deemed necessary in order to make a decision.

    Applicants who fail to follow the Statement of Qualifications guidelines and provide the required application documents will be eliminated from this examination process.

    When preparing your Statement of Qualifications, you are required to follow these guidelines:

    • The evaluation criteria on the Statement of Qualifications MUST be addressed and numbered in the same order as is listed on the bulletin.
    • The information you provide must be complete and presented in a clear and concise manner.
    • The Statement of Qualifications must be typed, double spaced with an Arial font size no smaller than 12 pt.
    • Limit your responses to four (4) single sided, typewritten pages.
    • One inch margins.
    • You must provide specific examples.
    • Resumes do not take the place of the Statement of Qualifications.

    If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

    A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

    The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

    Hiring interviews for the Job may be conducted with the most qualified candidates.

    The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

    Special Testing Arrangements

    If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.


    To learn more about the comprehensive benefit package, please visit:

    Contact Information

    The Human Resources Contact is available to answer questions regarding the position or application process.

    Department Website:
    Human Resources Contact:
    Chhing Chau
    (916) 845-8430

    Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Robin Frazier
    (916) 845-8527
    California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

    Statement of Qualifications

    In addition to the Standard State Applications (STD. 678) and resume, all interested applicants are required to submit a Statement of Qualifications. The Statement is a narrative discussion of how the candidate's education, training, experience, and skills meet the evaluation criteria and qualify them for the position. The Statement of Qualifications serves as documentation of each candidate's ability to present information clearly and concisely in writing. The Statement of Qualifications shall be no longer than four (4) typed pages in length, single sided, double-spaced in 12pt Arial font and one inch margins. You must provide individual responses, numbered accordingly, to each of the following statements provided in the "Evaluation Criteria" section of this bulletin.

    Evaluation Criteria

    The Statement of Qualifications should describe a narrative of their experience relevant to each of the factors listed below, examples should be provided to justify the experience described. The factors that will be utilized in the evaluation are

    1. Demonstrated ability to direct the recruitment, retention, training, development and evaluation of information technology personnel, personnel management and leadership, providing teambuilding and mentoring.

    2. Demonstrated ability to administer a cutting-edge, forward-leaning information technology branch, as evidenced by, among other things:

      1. Ability to manage a large-scale information technology programs;

      2. Ability to develop a culture of customer service;

      3. Ability to ensure a culture of continuous innovation;

      4. Ability to collaborate across business lines both inside, and beyond, the organization.

    3. Demonstrated ability to communicate clearly, promptly, and effectively with executive leadership in support of leadership’s policy decisions.

    4. Demonstrated experience with the planning, development, maintenance, installation and support of large system applications, as well as familiarity with large complex database management systems.

    5. Demonstrated ability to ensure the greatest security for information technology systems, and to protect sensitive information possessed by the organization.

    6. Demonstrated ability to effectively manage a budget and oversee contracts.

    7. Demonstrated ability to operate in a dynamic and fast-moving environment.

    Equal Opportunity Employer

    The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

    It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

    Application Methods:
    Electronic (Using your CalCareer Account)
    By Mail