Job Posting: Policy and Communication Specialist

California State Auditor's Office

JC-182700
-
Policy and Communication Specialist
STAFF SERVICES MANAGER II (MANAGERIAL)

$7,442.00 - $8,453.00 per Month

Final Filing Date: 12/16/2019

Job Description and Duties

What is the position?

As the Policy and Communication Specialist, you are responsible for ensuring the office’s policies and protocols are consistent with relevant laws, rules, regulations, and government auditing standards and serve as key advisor on audit policy and protocol. You also manage and coordinate all California Public Records Act requests and respond to all external inquiries received by the office. Due to the high profile and sensitive nature of the position, you must possess excellent verbal and written communication skills, the ability to think on your feet while using discretion and good judgment, the ability to exercise diplomacy and tact, and the ability to develop and foster good working relationships.


What will you do?
  • Advise the Chief of Public Affairs and Quality Assurance on marketing strategies, public relations materials, and social media messaging.
  • Plan, develop, implement, and evaluate outreach and communication efforts including social media messaging, website updates, coordinate events or delegations from other states or countries, manage website content and collaborate with the design team for the office’s public facing website.
  • Prepare special reports, fact sheets, press releases, briefing materials, audit highlights, and other materials for office collateral.
  • Manage and respond to all external inquiries and public records requests received by the office including the determination, coordination, and maintenance of records.
  • Collaborate with executive staff to develop, implement, and maintain the office’s policies, procedures, and protocols.
  • Oversee, plan, coordinate, and implement the office’s quality assurance process and conduct internal audits of various aspects of the office’s policies and procedures to assure the integrity of the office’s work and to identify opportunities and make recommendations to increase efficiency and effectiveness.
  • Serve as audit peer review liaison to audit entities and collaborate with others in the industry to keep abreast of current auditing practices and protocols.
  • Represent the office with the public, state officials, national professional organizations, and other state auditors’ offices regarding audit standards, quality control, and professional development.


Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-182700
Position #(s):
339-100-4969-900
Working Title:
Policy and Communication Specialist
Classification:
STAFF SERVICES MANAGER II (MANAGERIAL)
$7,442.00 - $8,453.00
STAFF SERVICES MANAGER I
$6,124.00 - $7,608.00
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Week:
Monday - Friday

Department Information

Who are we?

Californians rely on us—the California State Auditor—to ensure the effective and efficient use and management of public funds and programs. We provide nonpartisan, accurate, and timely assessments of California government’s financial and operational activities. Our work results in truthful, balanced, and unbiased information with recommendations for actions that lead to improving government operations.
Department Website: http://www.auditor.ca.gov/

Special Requirements

Any applicant receiving a conditional job offer will be subject to a background check, fingerprinting and an inquiry to the California Department of Justice to disclose criminal records prior to appointment.

All State Auditor’s Office employees are excluded from collective bargaining.

Selection Process

The California State Auditor is part of the merit-based California civil service selection system. The civil service selection system consists of two simple steps: exams and hiring. This job announcement is part of the hiring step in the process. Details on taking the examination can be found on CalHR’s website at https://www.jobs.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB18


Even if you have not taken the exam, you can apply for the position but must complete the exam process prior to participating in a hiring interview.

The most qualified candidates will be contacted in early January for the next step in the hiring process.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/16/2019

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California State Auditor's Office
Attn: Human Resources
621 Capitol Mall, Ste. 1200
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Human Resources
621 Capitol Mall, Ste. 1200
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - Please provide a one page statement of qualifications or letter highlighting your skills and experience that demonstrate how you are qualified for the position. 
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Who are you?


  • You have strong analytical and communication skills with demonstrated experience synthesizing information and communicating in a clear and concise manner.
  • You have previous auditing experience or a strong desire to learn auditing standards, policies, procedures, and protocols.
  • You are able to review industry standards and best practices and integrate them into office policy and practices.
  • You have the ability to develop strong working relationships, interact with all levels of staff and stakeholders, and exercise diplomacy and tact.
  • You have experience making presentations, providing training, and communicating with the public and other stakeholders.
  • You are able to manage content for both internal and external websites while keeping the end-user in mind.
  • You understand the importance of meeting timelines and are committed to getting the job done even when it requires occasionally working long or irregular hours.

Why should you join us?

  • You want to work in a professional environment with a team dedicated to making a difference for Californians and future generations.
  • You are highly collaborative, solution-oriented, and a strong communicator.
  • You have a strong work ethic and thrive when working under pressure.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.auditor.ca.gov/
Human Resources Contact:
Mai Lia Chang
(916) 445-0255 ext: 198
mailiac@auditor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Kristina Gin
(916) 445-0255 ext: 500
kristinag@auditor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off