Job Posting: Manager, Facilities Management

Department of Business Oversight

Manager, Facilities Management

$6,124.00 - $7,608.00 per Month

Final Filing Date: 2/20/2020

Job Description and Duties

The Department of Business Oversight is recruiting for one permanent/full-time Staff Services Manager I position in the Business Operations Office of the Administration Division. Position to be located in the Sacramento office.

Under the general direction of the Staff Services Manager II, incumbent plans, organizes, and directs the activities of the Facilities Management Unit Statewide including the operational and administrative functions related to the oversight and monitoring of the Facility Condition, Management & Maintenance, Office Space Management, Safety and Security, Emergency Preparedness, Equipment Maintenance, Telecommunication, Fleet/Transportation, and Waste Management.

Incumbent establishes, reviews and implements a wide variety of mandated and instructional policies, procedures, and processes involving facilities management. Establishes unit priorities, assigns, schedules, and monitors work. Reviews and approves all reports to comply with control agency directives. Makes recommendation and suggests solutions to management on complex departmental facility issues. Responds to and assists with building maintenance and emergency issues.

Incumbent is responsible for recruiting, hiring, training, and supervising staff. Ensure that staff is familiar with the unit’s business plan and principles and that they understand the office/branch expectations and duties as described in their duty statement. Provides feedback on job performance through regular monitoring of their productivity and workload. Prepares timely probation reports and annual performance reviews, provide training opportunities, and develop strategies and tools to build strengths and close performance gaps. If necessary, employ the necessary steps to address performance issues.

You will find additional information about the job in the Duty Statement.

Working Conditions

The Sacramento office is currently located in a convenient midtown location within walking distance to light rail, restaurants, Capitol Park, and the Golden 1 Center. DBO anticipates moving their Sacramento office to the north Natomas area within the next 4 months.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Special Requirements

A Statement of Qualifications is required according to the specific instructions provided below. 

Please be sure your application is updated and clearly reflects how you meet the minimum qualifications for the Staff Services Manager I as per the class specification.

You are encouraged to apply electronically through your CalCareers account.

If applying with a hard copy application, please reference JC-191605/RPA#19-BOO0015 in the Job Title section of your state application in order to be considered for this vacancy. 

Hard copy applications not received or postmarked by 5pm on the final filing date will not be accepted.

Emailed and faxed applications will not be accepted.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/20/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Business Oversight
Attn: Kiley Hanchen
Human Resources Office
1515 K Street, Suite 200
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Kiley Hanchen
Human Resources Office
1515 K Street, Suite 200
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    A Statement of Qualifications (SOQ) is required according to the specific instructions provided below.

    Applicants who do not follow the instructions provided may be disqualified from this recruitment.

    Cover letters and resumes do not take the place of this SOQ requirement.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of facilities management
  • Ability to prioritize tasks and meet deadlines
  • Strong organizational and project management skills
  • Ability to develop and implement new policies and procedures
  • Excellent communication skills




State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits.  Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees’ wages, hours and conditions of employment.  Other possible benefits include:

  • Alternate Work Schedules
  • Telework
  • Reimbursement Accounts

 Click Here for more information on the CalHR website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:
Human Resources Contact:
Kiley Hanchen
(916) 327-8914

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Kevin Morrison
(916) 322-8862
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


A Statement of Qualifications (SOQ) is required according to these instructions. 

The SOQ shall be no longer than two (2) typed pages in length and in 12- Times New Roman font. Each SOQ evaluation criteria must be addressed separately and in numeric order. Applicants who do not follow these instructions may be disqualified from this recruitment. Cover letters and resumes do not take the place of this SOQ requirement.


Please address the following:

1.    Please describe your experience in the Facilities arena as it relates to this position.


2.    How does your education, training, and experience make you the best fit for this position?


3.    Describe your experience as a manager or lead-person.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail