Job Posting: Information Technology Specialist I

Department of Justice

JC-225989
-
Information Technology Specialist I
INFORMATION TECHNOLOGY SPECIALIST I

$5,562.00 - $8,999.00 per Month

Final Filing Date: 1/22/2021

Job Description and Duties

Under the direction of the Information Technology Manager I (ITM I) , the ITS I performs and independently plans, organizes, and manages the most complex duties, studies, and activities associated with, supporting and ensuring the security of, the desktop environment throughout the Department of Justice (DOJ). The ITS I will assist in the support of the DOJ’s desktop hardware and software applications which includes the creation and maintenance of the DOJ’s desktop computing standards and the day-to-day technology support of DOJ’s staff and clients. The Enterprise Support Branch (ESB) is responsible for creating and maintaining user accounts for network access, e-mail, and remote access for all DOJ staff. In addition, the ESB is responsible for managing and/or participating in special technical projects. The ITS I serves as a technical lead and project manager and advises and mentors less experienced staff in project management while working closely with all the DOJ technical staff, management, independent clients, and vendors for the betterment of the Department.  

The ITS I will be required to actively participate in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequence or importance to the ESB. The incumbent must demonstrate the ability to achieve a common understanding of a problem by identifying objectives, risks, and constraints that may impact a project. The ITS I will provide thorough solutions (primary and alternatives) in both written and verbal communication and occasional travel may be required to provide assistance to the DOJ satellite offices and special task forces. In emergency instances, it is possible the incumbent could be placed “on call” throughout the duration of the incident.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
JC-225989
Position #(s):
420-862-1402-XXX
Working Title:
Information Technology Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$5,562.00 - $7,454.00 A
$6,116.00 - $8,197.00 B
$6,715.00 - $8,999.00 C
INFORMATION TECHNOLOGY ASSOCIATE
$4,214.00 - $5,647.00 A
$4,632.00 - $6,208.00 B
$5,064.00 - $6,787.00 C
$5,569.00 - $7,463.00 D
# of Positions:
1
Work Location:
San Francisco County
Job Type:
Permanent, Full Time
Facility:
CJIS-Nancy Munoz
Work Shift:
Day Shift
Work Week:
Monday - Friday

Department Information

This position is located in the California Justice Information Services Division, Enterprise Services Bureau, Enterprise Support Branch, Desktop Support Services Section, Regional Support Section.

 

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

 

For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov.

Special Requirements

A fingerprint check is required.

 

Clearly indicate JC – 225989 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

 

Due to the COVID-19 public health emergency, applying electronically is highly encouraged. 

 

Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.

 

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/22/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Nancy Munoz - JC 225989
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Nancy Munoz - JC 225989
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -

    Please refer to the additional job related information below for the statement of qualifications requirements.

     

  • Other -

    Click on the following link to complete the California Department of Justice Recruitment Survey: https://www.surveymonkey.com/r/NC8SQ6N

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Please access this link to the CalHR Benefit Summary for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Nancy Munoz
(916) 210-3377
nancy.munoz@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Job Related Information:

Statement of Qualifications:

1. Describe your demonstrated experience configuring, installing, troubleshooting, and resolving hardware and software issues.

2. Describe the analytical steps you would take to troubleshoot, resolve, and document the completion of a service request.

3. Provide a work assignment/project that you completed and demonstrated your ability to plan, research and solve technical problems.

 


Personal Leave Program:

Effective July 1, 2020, state employees are subject to wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. More information regarding PLP can be found here http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113.

Additional Application Filing Information:

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off