Job Posting: Staff Services Manager I

Department of Justice

Staff Services Manager I

$6,124.00 - $7,608.00 per Month

Final Filing Date: 1/19/2021

Job Description and Duties

Under the general direction of the SSM II, the SSM I directly and independently manages the Legislation, Training, and Policy Section. The SSM I has primary management oversight for and provides leadership, direction, and supervision to analytical and clerical classifications responsible for legislation and regulations impacting the California Justice Information Services (CJIS) Division, Division policy, and the training functions for over 1,225 employees within CJIS. The SSM I is the first working supervisor level responsible for employees performing journeyperson level work and verifies, assigns, and reviews all work projects produced by his/her staff.  The SSM I must exercise a high degree of initiative and independence in this capacity and must have extensive knowledge of the legislative, regulations, and Public Records Act (PRA) processes and policies, as well as the other function areas of the section. The SSM I must fully comprehend and speak to the issues related to legislation, including reading and analyzing legislative bills and preparing analyses with input from the programs and/or bureaus. The SSM I verifies, assigns, and reviews all work projects. The SSM I is also responsible for performing numerous, varied, sensitive, and the most difficult analytical projects.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Position Details

Job Code #:
Position #(s):
Working Title:
Staff Services Manager I
$6,124.00 - $7,608.00
# of Positions:
Work Location:
Sacramento County
Job Type:
12 Month Limited Term - Full Time
Work Shift:
Work Week:

Department Information

  • This position is located in the California Justice Information Services Division (CJIS), CJIS Executive Office, CJIS Administration Support Program, Legislation, Training, & Policy Section, Legislation & Regulations. 
  • Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
  • For more information about the department, please visit the Attorney General’s website at

Special Requirements

  • A fingerprint check is required.
  • Clearly indicate JC – 228022 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.
  • Due to the COVID-19 public health emergency, applying electronically is highly encouraged. 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 1/19/2021

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Attn: Holly Bittle - JC 228022
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Holly Bittle - JC 228022
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications -
    • Describe your experience analyzing and developing complex and politically sensitive legislation and/or policy.
    • Describe your experience managing multiple projects in a fast paced, multilateral environment with many competing priorities under tight deadlines.
    • Describe any special or unique qualifications or attributes you have that would contribute to your ability to serve successfully in this position. Provide details of your professional strengths not included in your application.
  • Other -

    Click on the following link to complete the California Department of Justice Recruitment Survey:

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with and thorough understanding of the legislative process.
• Experience with and understanding of the rulemaking process, including Administrative Procedures Act requirements.
• Ability to simultaneously manage and prioritize multiple projects.
• Ability to develop written presentations and deliver professional verbal presentations before large audiences or executive staff.
• Excellent oral and written communication skills.
• Knowledgeable about the criminal justice system
• Ability to strategically plan and implement change.
• Diplomacy/tact. • Ability to develop and implement new functions and procedures.
• Excellent working knowledge of the effective principles of supervision, leadership, hiring, and the progressive discipline process and procedures.
• Dependable.
• Strong work ethic.
• Detail oriented.
• Effective decision-making and problem-solving skills.
• Ability to lead and take initiative.
• Ability to reason well and use good judgment.




Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - 

General State Employment Benefits and Protections

Click here to view more information about the outstanding benefits offered to State employees.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Holly Bittle
(916) 210-3376

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Job Related Information

Position may be extended or become permanent.


Personal Leave Program

Effective July 1, 2020, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. More information regarding PLP can be found here -

Additional Information on Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Application Methods:
Electronic (Using your CalCareer Account)
By Mail