Job Posting

Department of Transportation


JC-74956 - District Division Chief, Traffic Operations - Transportation Management Center

Final Filing Date: 8/21/2017

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Control Details
Job Code #: JC-74956
Position #(s):
Working Title: District Division Chief, Traffic Operations - Transportation Management Center
$10,916.00 - $12,400.00
# of Positions: 1
Work Location: San Diego County
Job Type: Permanent, Full Time

Department Information

Provide a safe, sustainable, integrated and efficient transportation system to enhance California's economy and livability.  A performance-driven, transparent and accountable organization that values its people, resources and partners, and meets new challenges through leadership, innovation and teamwork.
Department Website:

Job Description and Duties

Under the general direction of the Chief Deputy District Director, the incumbent serves as Chief, Traffic Operations and oversees the District's Traffic Systems, Traffic Management, and the San Diego Regional Transportation Management Center (TMC). The incumbent co-manages the Operations Theater and Incident Management with the California Highway Patrol (CHP) Communications Center Commander, and the Traffic Management Team (TMT). Acts as a consultant and coordinator with other departments, the San Diego Association of Governments (SANDAG), the Imperial Valley Association of Governments (IVAG), Federal Highway Administration (FHWA), and other State and Local Agencies in the planning, design, operations, and implementation of a wide variety of Traffic System Management and Operations (TSM&O) strategies and projects.  Serves as a liaison with CHP and other agencies in coordinating the State's traffic incident management program.

See attached duty statement for additional information.

Special Requirements

A Statement of Qualifications (SOQ) must be submitted along with the State Application. An SOQ is a discussion of how an applicant's education, training, experience and skills meet the criteria below and qualify them for the position.  The SOQ must not exceed two (2) pages in length.

1.Knowledge of Caltrans’ mission, goals and programs.
2.Knowledge of administration, management, and supervisory practices and responsibility of management to promote equal opportunity in hiring & personnel, professional staff development, promotion, retention, and succession planning.
3.Knowledge of and ability to apply budgetary and financial management skills.
4.Demonstrated ability to develop and implement innovative and effective solutions for transportation problems.
5.Demonstrated ability to communicate effectively, orally and in writing when represnting Caltrans in public forums and in advanced transportation systems matters. Serves in a capacity with other Caltrans functional areas.
6.Demonstrated ability to provide new perspectives and/or develop and implement new initiatives.
7.Demontrated ability in leading, supervising, motivating, delegating responsibility, enabling and empowering staff to pursue innovative solutions, to make independent informed decisions, and to take prudent course of action;
8.Demonstrated experience and skills to manage workflows of multi-disciplinary teams of professionals to accomplish complex project objectives.
9.Demonstrated experience with principles and practices of management, including project management and its relationship to managing projects, resource management, organizational development, and Regional Transportation Planning Agency programming.

Application Instructions

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/21/2017

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, eligible for a Training and Development assignment, have SROA and/or Surplus eligibility, or have list eligibility (or are in the process of obtaining list eligibility). SROA and Surplus candidates may attach “surplus letters” to their applications.

Applications will be screened and only the most qualified applicants will be selected for an interview.

How To Apply

Completed Examination/Employment Application (STD 678) and applicable or required documents must be submitted to apply for this Job Posting. A completed copy of the Application Package listing must be included, when submitting your application in hard copy.

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation
Attn: Gwen Ling (17MSP38)
Managerial Selection Process (MSP/CEA) MS-90
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Gwen Ling (17MSP38)
Managerial Selection Process (MSP/CEA) MS-90
1727 30th Street, 6th Floor
Sacramento, CA 95816-8036
08:00 AM - 05:00 PM

Required Application Documents

Please submit the following items with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • State Examination/Employment Application STD Form 678. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Statement of Qualifications - See details under Special Requirement and respond to eah SOQ listed.
  • Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

  • Department Website:
  • Human Resources Contact:
    Gwen Ling
    (916) 227-7841
  • Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

    EEO Contact:
    Caltrans EEO Office
    (844) 368-3367
  • California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Information to be included in application

Please include the MSP Exam Number (17MSP38), PARF # of 11-8-126 and title of the position applied for on the STD. 678 application form.


This is a Caltrans promotional examination.

Pursuant to California Code of Regulations § 549.90, this position will be filled via the California Department of Transportation Managerial Selection Program (MSP) process. 

The official MSP Exam Bulletin for this position, including detailed filing instructions and an overview of the exam process, can be accessed using the following link:


You can apply for this job via the following method(s):

  • By Mail
  • Drop-off
Additional Documentation
Alternate Application Process

While we recommend that you utilize your CalCareer Account to take advantage of all the tools available, you may choose to apply for this job without using your account. In this case, print and complete the Job Application Package Checklist and include it if you submit a hard copy application.

Job Application Package Checklist

Blank Application Form (STD 678)