Job Posting: Administrative Support Technician

Office of Systems Integration

JC-221157
-
Administrative Support Technician
OFFICE TECHNICIAN (TYPING)

$3,144.00 - $3,935.00 per Month

Final Filing Date: 10/30/2020

Job Description and Duties

The Administrative Services Unit is responsible for administrative support of the Child Welfare Digital Services Project (CWDS). CWDS is working to develop a new system to help Social Workers in the field have easy-to-access information about the children they serve. As the administrative support unit, we are the face of customer service to the project. In our unit, we believe in being creative, working hard, supporting each other, learning regularly, laughing daily, and always treating each other and our colleagues with courtesy and respect. On any given day, you may end up doing something totally different than you had planned. But, you will always know your team members have your back. Join us! 

Under the general supervision of the Administrative Services’ Staff Services Manager II, the incumbent is responsible for providing clerical and administrative support to the Child Welfare Digital Services (CWDS) project staff, and to work as a team member as appropriate on general office work.

The salary noted does not reflect the 9.23% salary reduction in response to the economic crisis caused by the COVID-19 pandemic. The salary reduction is effective July 1, 2020, through June 30, 2022, for SEIU collective bargaining employees. Employees will accrue two days of personal leave credit (equivalent to two days’ pay). per month.

You will find additional information about the job in the Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Position Details

Job Code #:
JC-221157
Position #(s):
791-753-1139-001
Working Title:
Administrative Support Technician
Classification:
OFFICE TECHNICIAN (TYPING)
$3,144.00 - $3,935.00 A
# of Positions:
1
Work Location:
Sacramento County
Job Type:
Permanent, Full Time

Department Information

The Office of Systems Integration (OSI) provides project management, oversight, procurement and support services for a multi-billion dollar portfolio of high criticality projects. We are passionate about the people of California who receive vital health and human services by the successful delivery of our large, complex IT systems. We are a trusted leader and work toward common goals, by sharing knowledge, learning and building consensus to implement solutions.

Whether you’re interested in the field of IT or administrative support services, we offer excellent opportunities and a collaborative work environment. So, come build a career at the OSI!

Headquartered in the Natomas area of Sacramento, we offer free parking, many convenient shopping and dining options, a comfortable work environment and beautiful office facilities.

Check out our jobs website and social media sites:
 OSI Jobs Site
 LinkedIN
www.osi.ca.gov

Special Requirements

  • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Possession of minimum qualifications will be verified prior to the interview and/or appointment. If you are meeting minimum qualifications with education, you must include your unofficial transcripts/diploma for verification. Sealed Official transcripts are required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

 

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/30/2020

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Office of Systems Integration
Attn: Nancy McElroy - JC-201590
2495 Natomas Park Drive, Suite 655
Sacramento, CA 95833

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Nancy McElroy - JC-201590
2495 Natomas Park Drive, Suite 515
Sacramento, CA 95833
Monday - Friday place in drop-off box in Suite 515 due to the state of emergency COVID-19 pandemic
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Other - A Supplemental Questionnaire is required.  Please see the Supplemental Questionnaire Instructions below.
  • Other - Typing certificate - Typing certificates must be issued within the last four years and must be a certified test that meets the State Personnel Board requirements.

    See the "Typing Certificate Requirements" section below for additional information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

*Ability to be flexible when priorities change.
*Comfort working in a fast-paced, customer-service oriented, team environment.
*Knowledge of booking travel and reconciling credit card statements.
*Experience in attendance coordination.
*Expertise in MS Office Suite.
*Experience with facilities or building management.
*Experience with face-to-face customer service/receptionist duties.
*Experience in booking rooms and scheduling meetings.

Benefits

Click here to view the California State Civil Service Employee Benefits Summary information.

 

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Nancy McElroy
(916) 263-1118
nancy.mcelroy@osi.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Shauna Pompei
(916) 263-0740
shauna.pompei@osi.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Supplemental Questionnaire

A Supplemental Questionnaire consists of a series of questions and a mechanism for obtaining an applicant’s qualifications and experience in job-related areas. The Supplemental Questionnaire must be titled “Supplemental Questionnaire” at the top of the first page, typed in a minimum of 12-point font, single-spaced, on standard-sized paper (8.5" X 11"), and no more than 2 page(s) in length. Applications submitted without the required Supplemental Questionnaire will be considered incomplete and will not be considered for this position.

  1. In a narrative paragraph format, please explain one reason we should hire you for this job.
  2. Describe a time you jumped in to help a co-worker accomplish a project or meet a deadline.

Typing Certificate Requirements

A typing certificate is required for this position certifying that you can type at a speed of not less than 40 words per minute from an ordinary manuscript or printed or typewritten material. You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed.

Acceptable Typing Certificates:

Typing certificates must be issued within the last four years and must be a certified test that meets the State Personnel Board requirements. Certificates are acceptable from the following institutions:

1. California State Agency/Department

2. Accredited Business school or college

3. Adult Education Center

4. Skills and Business Education Center

Unacceptable Certificates:

 

Internet Typing Certificates, Typing Certificates from Employment Agencies and Typing Certificates issued for less than a five (5) minute typing test are not acceptable.

During the COVID-19 crisis, we will allow applicants to self-certify typing skills. However, if appointed, a candidate who self-certified will be required to provide a valid typing certificate confirming their ability to meet the minimum typing speed prior to the completion of probation.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.